Services
FacilitY MaNagEMENt SErviCEs
1. Building Compliance and Accreditation
We help your facility meet all legal codes, industry standards, and accreditation requirements. This ensures safety, operational continuity, and confidence among stakeholders and regulatory bodies.
- Reviewing and validating plant and equipment data to establish the correct baseline for compliance tracking
- Renewal of certifications including annual fire safety statements, and plant and equipment.
- Developing tailored compliance mini project plans for each building and managing them through to completion
- Finding gaps in compliance and actions needed to remedy.
- Engaging with all key stakeholders from the client, building surveyors to service contractors.
- Providing routine reporting on compliance status, progress, and outstanding actions
- Manage the mini projects through the project management capability (see below).
2. Facility Management Audits
Our audits evaluate performance, compliance, and safety standards across your facility. We deliver actionable insights to enhance efficiency, reduce risks, and support continuous operational improvement.
- Review of the Organisational Structure
- Alignment with the Strategic direction of the business
- Reviewing of compliance including safety, technical, financials
- Life Cycle Costing and Analysis
- Evaluation of Procurement Cost by benchmarking against industry standards
- Recommending a 10-year capital expenditure and operational cost plans
- Reviewing the systems and procedures used to manage the facility management operations.
3. Procurement Services
We manage the end-to-end procurement process to ensure value for money, transparent contractor selection, and service outcomes aligned with your operational and performance objectives. Our tailored approach supports informed decision-making and contractual accountability.
- Compiling complete tender packages, including technical scope, schedules, and evaluation criteria.
- Developing bespoke Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) tailored to your needs.
- Issuing tender documentation to a targeted group of qualified contractors or open tender.
- Analysing returned tenders and providing detailed comparison reports with clear recommendations.
- Setting contracts in motion on behalf of clients.
4. Facility Management
Our team oversees all daily operations, maintenance, and support to ensure smooth facility functioning. We deliver reliable, efficient, and safe environments tailored to your needs.
- End-to-end Facilities Management including hard, soft and specialist services.
- Transitioning new projects.
- Chairing monthly or quarterly performance meetings with service contractors
- Review of contractor's reports.
- Commenting on the contractor’s quotation schedule - including obtaining comparative quotes where costs appear to be high.
- Approving quoted works invoiced as needed.
- Conducting plant and asset inspections to verify condition and performance
- Managing minor capital expenditure works.
- Ensure compliance with WHS regulations and statutory obligations. Lift this to become the second bullet point from the top.
5. Sustainability
We implement environmentally responsible strategies that reduce resource usage, support your sustainability goals, and deliver measurable operational efficiencies. Our approach enhances long-term asset performance while lowering operating costs.
- Identify and implement initiatives to improve your NABERS ratings across energy, water, waste, and indoor environment metrics.
- Develop sustainability-focused projects with strong environmental outcomes and favourable payback periods.
- Leverage technologies to track and optimise plant, equipment, and utility consumption in real time.
- Adjust air conditioning setpoints to maintain comfort conditions while reducing energy usage and operational strain.
- Implement strategic lockout protocols for chillers, boilers, and mechanical systems, including the use of economy cycles to maximise outdoor air use for passive cooling.
6. Life Cycle Assessments
We provide detailed life cycle assessments to help you make informed decisions about plant and system replacement, capital planning, and asset longevity. Our assessments consider technical performance, cost efficiency, and future asset ownership requirements to support strategic planning and operational continuity.
- Conducting comprehensive inspection surveys of all building systems and infrastructure.
- Assessing future capital works in relation to lease terms or building ownership strategies.
- Analysing system replacement timelines with detailed life cycle costing.
- Supplying structured reports outlining condition, performance, and asset life expectancy
- Recommending plant replacement strategies supported by business case cost reports.
- Developing structured asset replacement programs aimed at delivering long-term cost efficiencies and operational reliability
7. Project Management
We oversee your projects from concept to completion with strict timeline and budget control. Our experts ensure quality results through detailed planning and execution.
- Ensuring quality of work is to the client's satisfaction and as per specification.
- Reviewing workshop drawings.
- Monitoring H&S of the workforce and reporting any shortcomings whilst on site.
- Aiding contractors with queries and replying to RFIs (Request for Information).
- Supplying progress reports on the progress of the work.
- Attending site inspections and producing defect reports.
- Provide routine reporting on the status of compliance.
- Attending commissioning and witness testing.
8. Asset Management & Technology
We combine asset management expertise with smart technology solutions to improve performance, extend asset life, and increase return on investment. Our approach aligns with ISO 55001 and industry best practices to help you manage assets strategically and sustainably.
- Delivering Asset Management Advisory Services aligned with ISO 55001 standards.
- Leading change management and adoption programs to support system and culture transitions.
- Implementing defect elimination programs to improve asset reliability and reduce recurring faults.
- Establishing and optimising maintenance strategies tailored to asset criticality and lifecycle.
- Defining and aligning work processes with industry best practices to enhance operational efficiency.
- Conducting gap analysis and developing practical roadmaps for asset maturity improvement.
- Providing routine performance and compliance reporting to inform decision-making.
- Assisting with the selection, configuration, and implementation of CMMS (Computerised Maintenance Management Systems).
9. Policies and Procedures
We create customised, regulatory-compliant policies and procedures that strengthen your facility’s operations. These documents drive consistency, promote accountability, and provide a clear framework for effective service delivery.
- Conducting gap analysis of current administrative and operational processes.
- Developing policies aligned with your organisation’s vision, goals, and strategic direction.
- Writing process and procedures that meet relevant standards and reflect current industry best practices.
- Delivering staff training to support effective implementation and ongoing compliance with new policies and procedures